Private Policy – Trackv

🔒 Privacy Policy – TrackV

Last Updated: August 10, 2026
Developer: Edward Koo
Email: ooknime@gmail.com

1. Introduction

TrackV (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application TrackV (the “App”).

By using TrackV, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

Email address – For account creation and login
Date of birth – For password recovery verification

2.2 Vehicle Data

Car name, plate number, and vehicle type (EV, Petrol, Hybrid)
Charging/Fuel logs with date, provider, rate, cost, kWh, and odometer
Service logs with date, type, description, cost, and odometer
Service schedules and maintenance reminders

2.3 Automatically Collected Data

Device information – Device model, OS version, unique identifiers
Usage data – App features accessed and interaction patterns

2.4 Cloud Backup (Premium Users)

Encrypted copies of all user data stored on secure servers
Data includes all vehicle, log, and account information

3. How We Use Your Information

Service Delivery – Provide core app functionality
Cloud Backup – store your data securely
Multi-Device Sync – Synchronize data across devices
Service Reminders – Send timely maintenance notifications
Analytics – Improve app features and user experience
Account Management – Authentication and password recovery
Customer Support – Respond to inquiries and provide support

4. Data Storage and Security

4.1 Local Storage

Data is stored locally on your device using SQLite database
Data remains on your device until you delete it or uninstall the app

4.2 Cloud Storage (Premium Users)

Data is encrypted during transmission using SSL/TLS protocols
Backups are stored on secure servers hosted by bizbit.com
Access to cloud data is restricted to authenticated users only

✅ Security Measures:
Data encryption in transit (HTTPS/SSL) • Secure token-based authentication • Server-side security • Regular security updates

5. Third-Party Services

We do NOT:
❌ Sell personal information
❌ Share data with advertisers
❌ Transfer data to unauthorized third parties

6. Data Retention and Deletion

Active Accounts: Data retained while account is active
Inactive Accounts: Data retained up to 30 days after deletion
Premium Users: Backup data retained until subscription cancellation or account deletion

You can delete your data by:

Deleting individual records within the app
Uninstall app from phone
Contacting us to request account deletion

7. Your Rights

You have the right to:

Access – Request a copy of your data
Rectification – Correct inaccurate data
Deletion – Request data deletion
Portability – Export your data (CSV feature)

To exercise these rights, contact: ooknime@gmail.com

8. Children’s Privacy

TrackV is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to remove that information.

9. Subscription and Payments

Payments are processed through Google Play Billing
We do not store credit card information
All purchases are subject to Google’s payment terms

10. Notifications

With your permission, TrackV sends:

Service reminder notifications
Monthly usage summaries
Efficiency updates
Subscription expiration reminders

You can manage notification preferences in app settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy and updating the “Last Updated” date.

12. Contact Information

Developer: Edward Koo
Email: ooknime@gmail.com
Website: https://www.edwardkoo.com
Server Provider: https://www.bizbit.com

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By using TrackV, you consent to this Privacy Policy.